Privacy policy
Last updated 23 October 2026
1. Information we collect
We may collect information such as your name, phone number, email address, delivery address, billing and bank details, and shipment information when you request or use our services.
2. How we use your information
Your information is used to process shipments, arrange deliveries, collect and settle Cash on Delivery amounts, provide customer support, send updates and improve our courier services.
3. Shipment and delivery information
We use shipment details, addresses, tracking information and recipient information to make sure parcels are handled and delivered safely, accurately and on time.
4. Protecting your information
Swift Post takes reasonable security measures to protect your personal information from unauthorised access, misuse, alteration or disclosure.
5. Sharing of information
We do not sell your personal information. Information may be shared with delivery partners, service providers or authorities when this is needed to complete a delivery or to comply with the law.
6. Cookies and website use
Our website may use cookies and similar technologies to keep it working properly and to understand how visitors use it. You can manage cookies through your browser settings.
7. Your privacy rights
You may ask to see, correct or delete personal information we hold about you. Contact us with any question or request about your personal data.
8. Policy updates and contact
Swift Post may update this policy from time to time to reflect changes in our services or practices. For questions, contact us at info@swift-post.com or 0320-2500985.